Customer accounts
Your orders, tracking, and profile in one place.
MEM uses Shopify customer accounts for secure sign-in and order access. Available functions depend on the current Shopify account configuration.
Account basics
What customer accounts can help with.
View order history
Review previous purchases associated with your account.
Track purchases
Open order details and available tracking information.
Manage profile information
Update supported account and delivery information through Shopify.
Get support
Account history helps identify the order, but support requests should still be sent through Order Support when action is needed.
Frequently asked
Account questions.
Do I need an account to place an order?
That depends on the current Shopify customer-account settings. The storefront should not imply an account is required unless Shopify is configured that way.
Does an account include company pricing?
No. Standard customer accounts do not automatically provide wholesale pricing, employee allowances, or company purchasing permissions.
Can I reorder a previous purchase?
Order history can help you find a prior product. Reorder functions depend on current Shopify account capabilities and product availability.