Shipping policy
Shipping Policy
MEM Supply Co. currently ships to eligible addresses within the United States.
Order processing
Most orders are processed within 2–5 business days. Processing times may vary by product, supplier availability, customization requirements, holidays, or periods of unusually high order volume.
Delivery
After processing, most orders arrive within approximately 3–7 business days. These delivery periods are estimates and are not guaranteed.
Some products are fulfilled from MEM Supply Co. or one of our authorized brand and distribution partners. Items from the same order may ship separately and may arrive in more than one package.
Shipping charges
Available shipping methods and charges are displayed during checkout before payment is completed. Any free-shipping offer and its applicable minimum purchase amount will also be displayed at checkout.
Tracking
When tracking information is available, it will be sent to the email address used to place the order. Tracking information may take up to 48 hours to update after shipment.
Availability
If an item becomes unavailable after an order is submitted, we will contact the customer and provide an appropriate replacement, backorder option, or refund.
Incorrect addresses
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.
Lost or damaged shipments
Contact us promptly if an order arrives damaged or appears to have been lost in transit. We will work with the carrier and fulfillment partner to investigate.
Email: support@memsupplyco.com
Phone: (253) 380-0891